{"id":3895,"date":"2019-07-02T14:43:58","date_gmt":"2019-07-02T13:43:58","guid":{"rendered":"https:\/\/blog.internetvista.com\/?p=3895"},"modified":"2022-03-11T08:39:45","modified_gmt":"2022-03-11T07:39:45","slug":"ne-ratez-pas-vos-vacances-a-cause-dun-site-en-panne","status":"publish","type":"post","link":"https:\/\/blog.internetvista.com\/fr\/ne-ratez-pas-vos-vacances-a-cause-dun-site-en-panne\/","title":{"rendered":"Ne ratez pas vos vacances \u00e0 cause d\u2019un site en panne!"},"content":{"rendered":"

Aujourd\u2019hui, commander ses vacances par Internet est devenu une \u00e9vidence et le secteur du voyage p\u00e8se lourd dans le chiffre d\u2019affaire de l\u2019e-commerce mondial.\u00a0 C\u2019est pourquoi, pendant 1 mois, InternetVista a v\u00e9rifi\u00e9 la disponibilit\u00e9 permanente des sites des principaux voyagistes en ligne<\/strong>.<\/p>\n

\"voyage-monitoring-customers\"<\/p>\n

Les sites avec le meilleur taux de disponibilit\u00e9 (100%) durant cette p\u00e9riode sont ceux de Google Flights, Club Med, Last Minute et Booking. Dans le haut du classement, on identifie aussi TUI (99,99%), Kayak (99,99%) ou AirBnB (99,98%).<\/p>\n

En revanche, d\u2019autres sites d\u2019e-commerce ont affich\u00e9 quelques d\u00e9faillances<\/strong> comme Exp\u00e9dia (18 minutes) et GoVoyages (plus d\u20191 heure cumul\u00e9e).<\/p>\n

Globalement les chiffres sont tr\u00e8s bons<\/strong> et sont bien meilleurs que ce qui a d\u00e9j\u00e0 \u00e9t\u00e9 observ\u00e9 par le pass\u00e9.<\/p>\n

Quant aux temps de r\u00e9ponse, ils sont \u00e9galement globalement bons, c\u2019est-\u00e0-dire inf\u00e9rieurs \u00e0 une demi seconde<\/strong>.\u00a0 Le meilleur \u00e9tant \u00e9galement Google Flights avec un temps de r\u00e9ponse moyen de 179 millisecondes.\u00a0 Attention que cette \u00e9tude porte uniquement sur les pages d\u2019accueil des diff\u00e9rents sites, la porte d\u2019entr\u00e9e des utilisateurs, et pas sur les syst\u00e8mes de recherche qui peuvent afficher des performances parfois assez diff\u00e9rentes. N\u00e9anmoins, Booking semble le plus lent \u00e0 r\u00e9pondre aux requ\u00eates des internautes avec un temps de r\u00e9ponse moyen de 729 millisecondes\u2026 on se rapproche dangereusement de la seconde<\/strong>.<\/p>\n

Cette \u00e9tude nous montre aussi que certains sites ne sont pas champions dans l\u2019affichage des messages en cas d\u2019erreurs techniques, l\u2019utilisateur se voit afficher des messages du genre\u00a0:<\/p>\n

\"\"
Exemple pour GoVoyages<\/figcaption><\/figure>\n

Par contre un tr\u00e8s bon point pour AirBnB qui a personnalis\u00e9 ces messages d\u2019erreur<\/strong> m\u00eame quand ces derniers sont techniques, ce qui permet vraiment \u00e0 l\u2019internaute de se sentir moins d\u00e9muni quand une erreur survient.<\/p>\n

\"\"<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\n\t
Website<\/th>Uptime<\/th>Average Speed<\/th>Outage Duration<\/th>\n<\/tr>\n<\/thead>\n
Google Flight <\/a><\/td>100,000 %<\/td>179 ms<\/td>-<\/td>\n<\/tr>\n
Club Med<\/a><\/td>100,000 %<\/td>396 ms<\/td>-<\/td>\n<\/tr>\n
Last Minute<\/a><\/td>100,000 %<\/td>538 ms<\/td>-<\/td>\n<\/tr>\n
Booking<\/a><\/td>100,000 %<\/td>729 ms<\/td>-<\/td>\n<\/tr>\n
TUI<\/a><\/td>99,996 %<\/td>230 ms<\/td>2 m<\/td>\n<\/tr>\n
Kayak<\/a><\/td>99,996 %<\/td>412 ms<\/td>2 m<\/td>\n<\/tr>\n
AirBnb<\/a><\/td>99,992 %<\/td>228 ms<\/td>4 m<\/td>\n<\/tr>\n
Expedia<\/a><\/td>99,964 %<\/td>273 ms<\/td>18 m<\/td>\n<\/tr>\n
Go voyages<\/a><\/td>99,957 %<\/td>500 ms<\/td>1h 11m<\/td>\n<\/tr>\n<\/tbody>\n
Average<\/strong><\/th><\/td>394 ms<\/strong><\/th><\/td>\n<\/tr>\n<\/tfoot>\n<\/table>\n\n
\n

N’attendez pas que vos clients vous disent que votre site est down!<\/p>\n

Essai gratuit<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Aujourd\u2019hui, commander ses vacances par Internet est devenu une \u00e9vidence et le secteur du voyage p\u00e8se lourd dans le chiffre d\u2019affaire de l\u2019e-commerce mondial.\u00a0 C\u2019est pourquoi, pendant 1 mois, InternetVista a v\u00e9rifi\u00e9 la disponibilit\u00e9 permanente des sites des principaux voyagistes en ligne. Les sites avec le meilleur taux de disponibilit\u00e9 (100%) durant cette p\u00e9riode sont […]<\/p>\n","protected":false},"author":4,"featured_media":3924,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,28,26],"tags":[],"class_list":["post-3895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","category-etude-performance-web","category-internet-fr"],"yoast_head":"\nNe ratez pas vos vacances \u00e0 cause d\u2019un site en panne! - internetVista Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.internetvista.com\/fr\/ne-ratez-pas-vos-vacances-a-cause-dun-site-en-panne\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ne ratez pas vos vacances \u00e0 cause d\u2019un site en panne! - internetVista Blog\" \/>\n<meta property=\"og:description\" content=\"Aujourd\u2019hui, commander ses vacances par Internet est devenu une \u00e9vidence et le secteur du voyage p\u00e8se lourd dans le chiffre d\u2019affaire de l\u2019e-commerce mondial.\u00a0 C\u2019est pourquoi, pendant 1 mois, InternetVista a v\u00e9rifi\u00e9 la disponibilit\u00e9 permanente des sites des principaux voyagistes en ligne. 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